Question 1

How do we contact the hotel?

Accepted Answer

If you can't find the answer you need here in the FAQ list then pleasecontact us here . We will do our best to get back to you as soon as possible.

Question 2

Can you pick us up at the station?

Accepted Answer

Transfers from Kurohime station can be arranged by emailing the hotel at least a day in advance. The times for pick-up are between 3-8 pm. We will also return you to Kurohime station after you check-out between 9-11 am, depending on other guests in the hotel. There is no charge for this.

Question 3

Can I send my baggage by courier in advance?

Accepted Answer

We can receive them under the following conditions. - Pre-contacting the official email (info@nojirilakeresort.jp) - The baggage must be shipped prepaid. - You must specify to the courier to deliver the baggage on the day of your arrival, not before.Note:  We will not accept baggage delivered before check-in date, nor any baggage that has not been pre-paid for.

Question 4

Do the rooms have a view of the lake?

Accepted Answer

All rooms have lake-view.

Question 5

Trash details:

Accepted Answer

Hotel Garbage PolicyGarbage originating inside hotel will be disposed of by the hotel.Garbage originating from anything brought in to the hotel is the Guests responsibility.Please take it with you when you check-out.Or you may ask the hotel to dispose of this garbage for you.  (In this case there will be a ¥1000 yen charge for disposal).  Please bring it down to the front desk and hand it to staff directly.

Question 6

Lunch and Dinner

Accepted Answer

There is a convenient store 10 minutes walk from the resort. Also within 15 minutes walk from the resort there are various restaurants throughout the year. Please take the opportunity to enjoy the walk to and from the available restaurants. If you prefer a taxi, please call 026-219-2829.Restaurant Information・LUMBER JACK　026-258-3091・カピタンファンタジー 甲比丹 (Capitan)　026-258-2347・Funagoya 舟小屋　026-258-2462・Arrowhead Tavern　026-217-7224・一茶食堂 (Issa Shokudo)　026-258-2710・レストラン樹香 (Juko)　026-258-2711・LAMP野尻湖　026-258-2978For more information, please check our Resort Recommended Plans page.

Question 7

Why is this hotel called a Resort?

Accepted Answer

The hotel is called a Resort because we are more concerned with guests having a good time here at Nojiri.

Question 8

What clothing and shoes should I bring?

Accepted Answer

Evening temperatures drop suddenly throughout the year. During the summer you may want a light sweater, other seasons will require something warmer.During the summer months, very light clothing is fine.During the winter you will need very heavy warm clothing.In regard to shoes, please bring something comfortable that may get dirty. Keep in mind you are in the countryside so not every path or road is paved.

Question 9

How warm is it in the summer?

Accepted Answer

In August, the hottest month, the highest temperature is about 30 degrees Celsius /the lowest temperature is about 18 degrees Celsius.

Question 10

How cold is it in the winter?

Accepted Answer

In January, the coldest month, the maximum temperature is about 1 degree Celsius / the minimum temperature is about -10 degrees Celsius.

Nojiri
Lake
Resort

FAQ (よくある質問)

How do we contact the hotel?

Can you pick us up at the station?

Can I send my baggage by courier in advance?

Do the rooms have a view of the lake?

Trash details:

Lunch and Dinner

Why is this hotel called a Resort?

What clothing and shoes should I bring?

How warm is it in the summer?

How cold is it in the winter?

Nojiri Lake Resort

FAQ (よくある質問)

How do we contact the hotel?

Can you pick us up at the station?

Can I send my baggage by courier in advance?

Do the rooms have a view of the lake?

Trash details:

Lunch and Dinner

Why is this hotel called a Resort?

What clothing and shoes should I bring?

How warm is it in the summer?

How cold is it in the winter?

Nojiri
Lake
Resort